Delete Account & Data

Request deletion of your Money Merge account and all associated data stored on our servers.

⚡

Fastest Way: Delete In the App

You can delete your data yourself, instantly, from inside Money Merge — no email required:

Open Money Merge and tap Profile

The 👤 Profile button is in the bottom navigation bar on the home screen.

Scroll to "Data & Privacy" and tap "Delete My Data"

Confirm the prompt. This removes your on-device progress and, if you signed in with Google, deletes your cloud backup and account from our servers.

        💡 No account needed: the in-app option works whether you played as a guest or signed in with Google. If you can still open the app, this is the quickest way. If you can't, use the email request below.
      

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What Data We Hold

Money Merge does not create an account or store anything on our servers automatically. An identifier exists only after you choose one of two options in the app:

Continue as Guest — your game progress (gems, best score, highest tile, board) stays only on your device. We do not store guest game data on our servers.
Sign in with Google — your Google display name and email are held by Firebase Authentication, and your game progress is backed up to Firebase Firestore so it can sync across devices.

        ✅ We never store: payment details, phone numbers, location, contacts, or any other sensitive personal information. All purchases are handled entirely by Google Play.
      

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How to Request Deletion by Email

If you can't access the app (for example, you've already uninstalled it), send us a deletion request by email instead. Follow the three steps below and we will process it within 7 days.

Send an email to our support address

Open your email app and compose a new message to:

support.apexxstudio@gmail.com

Use the correct subject line

This helps us process your request quickly. Use exactly:

Account Deletion Request — Money Merge

Include the Google account email you signed in with

So we can locate and permanently delete your Firestore data and account. If you only ever played as a guest, there's nothing stored on our servers — your data lives solely on your device, so just clear local data (see below) or use the in-app option.

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What Gets Deleted vs. Kept

Here is a complete breakdown of what happens to each type of data when you request account deletion:

Data	Where Stored	On Deletion	Timeline
Google account (name, email, user ID)	Firebase Auth	Deleted	Instantly in-app, or within 7 days by email
Game Progress (score, gems, board)	Firebase Firestore	Deleted	Instantly in-app, or within 7 days by email
Local device data (gems, progress)	Your Android device	Deleted in-app	Instantly (or Clear Data — see below)
Purchase history (gem packs, Remove Ads)	Google Play & RevenueCat	Kept	Legal / financial requirement

⚠️ Purchase records cannot be deleted — Google Play and RevenueCat retain transaction records for legal and financial compliance. This is standard across all apps on the Play Store and is outside our control.

📱

Clearing Local Device Data

Your gems, game board, and progress are also stored locally on your device. The in-app "Delete My Data" option (above) already clears this for you. To remove it manually instead:

Go to your Android Settings
Tap Apps (or Application Manager)
Find and tap Money Merge
Tap Storage → Clear Data

        💡 Tip: Uninstalling the app also removes all locally stored data automatically.
      

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Deleting Data Without Deleting Your Account

If you'd like to reset your game progress without a full account deletion, you can mention this in your email and we'll clear only your Firestore game data while keeping your account active.

Alternatively, clearing local data via Android Settings (see above) resets your on-device progress immediately — no email required.

💎

Money Merge

ApexX Studio

Ready to request deletion? We'll confirm receipt and process it within 7 days.

📧 support.apexxstudio@gmail.com